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Legal · Privacy Policy

Privacy Policy.

This Privacy Policy governs the collection, use, and processing of information by Wistwin®, a brand of VB Group, through the website wistwin.in, any subdomain thereof, and any application, portal, or service operated under the Wistwin® brand (collectively, "the Site"). This policy is issued by the Wistwin / VB Group entity that operates the Site (hereinafter, "VB Group", "we", "us", or "our").

// Effective date: 12 May 2026 · Last updated: 12 May 2026 · Issued by VB Group · Hyderabad, India

// ACCEPTANCE — READ THIS FIRST

By accessing, browsing, or otherwise using the Site in any manner, you confirm that you have read, understood, and unconditionally accepted this Privacy Policy and our Terms of Use, in their entirety, without modification or reservation. If you do not agree with any part of this Policy, you are not permitted to use the Site and must exit immediately. Continued use of the Site constitutes ongoing acceptance of this Policy, including any modifications we publish from time to time without further notice.

// Contents

  1. Scope & controller identity
  2. Information we collect
  3. How we use information
  4. Lawful bases for processing
  5. Sharing & disclosure
  6. Data residency & cross-border transfers
  7. Cookies & analytics
  8. Data retention
  9. Your rights under the DPDP Act, 2023
  10. Security
  11. Third-party links & embedded services
  12. Children's data
  13. Modifications to this Policy
  14. Governing law & jurisdiction
  15. Grievance redressal & contact

1. Scope & controller identity

This Policy applies to all individuals who access the Site, whether as a casual visitor, a prospect, a registered user, a customer representative, or any other capacity. The data controller (in DPDP Act 2023 terminology, the "Data Fiduciary") for all personal data processed via the Site is VB Group, with registered presence at VB Brindavan, Plot No 101, Peri Sastry Street, Kardanur, Hyderabad, Telangana 502300, India, and corporate office at 633 E Fernhurst Dr, Unit #1001, Katy, Texas 77450, USA.

References to "Wistwin", "Wistwin®", "we", "us", and "our" in this Policy mean VB Group acting through its Wistwin brand. VB Group retains sole and exclusive discretion over all aspects of data processing described herein.

2. Information we collect

We collect the minimum information reasonably necessary for our purposes, which include but are not limited to:

2.1 Information you actively provide

  • Form submissions: name, work email, company / organisation, job role, industry vertical, plant location, and any free-text content you submit through any form on the Site (including but not limited to the contact form, demo request, DMM Check™ assessment, lead-magnet downloads).
  • Assessment responses: answers provided in the DMM Check™ or any other diagnostic tool offered on the Site.
  • Communications: messages, emails, WhatsApp chats, and other correspondence you send to us via channels listed on the Contact page.

2.2 Information collected automatically

  • Technical data: IP address, browser type, device identifiers, operating system, language preference, referring URL, time-zone setting.
  • Usage data: pages visited, time on page, scroll depth, clicks, navigation paths, search queries within the Site.
  • Cookies and similar technologies: as described in Section 7 below.

2.3 Information from third parties

We may receive limited information about you from third-party sources, including public business directories, LinkedIn, our customer-relationship-management (CRM) partners (including Bitrix24), our analytics partners, and our WhatsApp Business Service Provider (Interakt). Information received from third parties is processed under the same standards as information collected directly.

3. How we use information

VB Group uses the information described above for the following purposes, at our sole discretion:

  • To respond to your enquiries, schedule meetings, deliver assessment reports, and otherwise communicate with you.
  • To deliver, operate, secure, maintain, and improve the Site, the DMM Check™, and any Wistwin product or service.
  • To send you operational, marketing, sales, product-update, event, and other communications related to Wistwin or any VB Group venture, until you opt out where opt-out is required by law.
  • To compile and publish anonymised, aggregated benchmark statistics (no individual response is identifiable) for the Indian manufacturing community.
  • To prevent fraud, secure the Site, investigate violations of the Terms of Use, and protect the legal rights of VB Group, its affiliates, customers, and personnel.
  • To comply with applicable Indian and (where relevant) foreign laws, regulatory directions, court orders, and lawful requests from government authorities.
  • For any other purpose that we, in our sole discretion, determine is consistent with the spirit of this Policy.

By submitting any information through the Site, you grant VB Group a perpetual, royalty-free, worldwide right to use that information for the purposes described above.

4. Lawful bases for processing

Where the DPDP Act 2023 or any equivalent law applies, we rely on one or more of the following lawful bases to process your personal data:

  • Your consent, which you provide by accessing the Site and submitting information through any form, channel, or interaction (as detailed in the Acceptance band above).
  • Performance of a contract or service you have requested (e.g. delivering your DMM Check™ report).
  • Legitimate business interests of VB Group, including marketing, prospect engagement, fraud prevention, and product development.
  • Legal obligations applicable to VB Group as a Data Fiduciary.

You acknowledge that the lawful bases above are sufficient and binding, and you waive any claim that processing pursuant to such bases is unlawful.

5. Sharing & disclosure

VB Group does not sell, rent, or trade your personal data to third parties for monetary consideration. We may, however, share your information with the following categories of recipients, in each case under appropriate confidentiality obligations:

  • VB Group affiliates and subsidiaries, including ventures operating under the Wistwin, Zentry, Forgecore, VijAI, and Drona brands, for the operational, marketing, and service-delivery purposes described in Section 3.
  • Service providers (Data Processors) engaged by us to operate the Site or our services, including but not limited to: AWS (cloud infrastructure, Mumbai region), Bitrix24 (CRM forms), Interakt (WhatsApp Business messaging), email-delivery providers, analytics providers, and similar vendors. Each such provider is bound by contract to process data only on our instructions.
  • Professional advisors, including auditors, lawyers, bankers, and insurers, where reasonably necessary.
  • Government authorities, regulators, courts, and law-enforcement agencies, where disclosure is required by applicable law or compelled by valid legal process.
  • Acquirers or successors, in the event of a merger, acquisition, restructuring, sale of assets, or similar corporate transaction involving VB Group or any of its ventures.

6. Data residency & cross-border transfers

Personal data collected through the Site is primarily processed and stored in India on Amazon Web Services infrastructure located in the Mumbai region (ap-south-1). Some service providers (Bitrix24, Interakt, email-delivery, analytics) may process limited operational data outside India. By using the Site, you expressly consent to such cross-border transfer of your data, including (where applicable) to jurisdictions whose data-protection regime may differ from that of your country of residence.

7. Cookies & analytics

The Site uses cookies and similar technologies (web beacons, pixels, local storage) for purposes that include:

  • Strictly necessary cookies required for the Site to function (session, security, load balancing).
  • Analytics cookies that help us understand how visitors use the Site (page views, scroll depth, conversion events).
  • Functional cookies that remember your preferences (language, region).
  • Embedded third-party cookies from Bitrix24 (CRM forms), Interakt (WhatsApp widget), and analytics providers.

By continuing to use the Site, you consent to our use of cookies as described above. You may disable cookies via your browser settings, but doing so may impair the functionality of the Site, and VB Group accepts no liability for any reduced functionality arising therefrom.

8. Data retention

VB Group retains your personal data for as long as we, in our sole discretion, deem necessary to fulfil the purposes set out in this Policy, to comply with applicable legal, regulatory, accounting, and audit requirements, and to defend our legal rights. Anonymised, aggregated data may be retained indefinitely.

9. Your rights under the DPDP Act, 2023

Where you are an Indian resident and the Digital Personal Data Protection Act, 2023 ("DPDP Act") applies, you have the following rights, subject to the conditions, exceptions, and procedural requirements set out under the DPDP Act:

  • Right to access a summary of personal data we hold about you.
  • Right to correction or erasure of personal data (subject to retention obligations).
  • Right to withdraw consent (without affecting the lawfulness of prior processing).
  • Right to grievance redressal (see Section 15).
  • Right to nominate another individual to exercise your rights in the event of your death or incapacity.

All rights must be exercised in writing to our grievance officer (Section 15). We may verify your identity before responding. We may charge a reasonable fee where requests are repetitive, manifestly unfounded, or excessive. We may decline requests that conflict with our legal obligations, our legitimate interests, or the rights of third parties. Our decision on each request shall be final and binding.

10. Security

We employ technical and organisational security measures that we deem reasonable for the nature of the data we process — including encryption in transit (TLS), access controls, network segmentation, vendor due-diligence, and incident-response procedures. No system is fully secure, however, and we make no representation or warranty that your data will remain secure under all circumstances. By using the Site you accept this risk.

11. Third-party links & embedded services

The Site may contain links to, or embed services from, third-party websites and services (including Bitrix24, Interakt, Google Maps, and others). VB Group has no control over and assumes no responsibility for the content, privacy practices, or operations of any third party. Your interaction with any third-party site or service is governed by that third party's own terms and privacy policy. We strongly recommend you review them before engaging.

12. Children's data

The Site is intended for industrial, commercial, and business users. It is not directed at children under 18 years of age, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a minor, we will delete it as soon as reasonably practicable.

13. Modifications to this Policy

VB Group reserves the absolute right to amend, modify, or replace this Privacy Policy at any time, in its sole discretion, with or without prior notice. Material changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of the Site following any modification constitutes your acceptance of the modified Policy. It is your responsibility to review this Policy periodically.

14. Governing law & jurisdiction

This Privacy Policy and any matter arising from or related to it shall be governed exclusively by the laws of India, without regard to conflict-of-laws principles. Any dispute, controversy, or claim arising under, out of, or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts of Hyderabad, Telangana, India, and you irrevocably submit to that jurisdiction. You waive any objection based on inconvenient forum, lack of personal jurisdiction, or any similar ground.

15. Grievance redressal & contact

If you have any question about this Privacy Policy, wish to exercise a right under Section 9, or have a grievance about our data-processing practices, you may write to our designated Grievance Officer at:

  • Email: connect@groupvb.com (subject line: "Privacy Grievance — Wistwin")
  • Postal address: Grievance Officer, VB Group, VB Brindavan, Plot No 101, Peri Sastry Street, Kardanur, Hyderabad, Telangana 502300, India.

We will acknowledge receipt within a reasonable time and respond as required by applicable law. Our response, including any decision to decline a request, is final at our discretion subject only to your rights under applicable law.

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